An AI SOC agent is an autonomous AI system designed to handle specific SOC functions without requiring manual input at every step. Unlike traditional automation that follows predefined playbooks, an AI SOC agent uses machine learning to reason, adapt, and make decisions based on the data it processes.
AI SOC agents typically handle alert triage, prioritization, investigation, and workflow automation. They work continuously, processing every incoming alert in parallel and either resolving it or escalating with a complete context package for human review.